About Responsibility| Article Index |
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But our breakthrough discovery proves that responsibility is a process – a mental process triggered whenever something in your world isn't quite right (like the thought, "who took my car keys?"). So all these different meanings of responsibility derive from our mind sets as we respond to problems. Huh.
We can teach you this in no time. You can test it for yourself, and you'll be teaching it to others soon after that. When you understand what's going on, it changes everything about how you lead, manage, communicate, and relate.
Accountability ≠ Responsibility
Accountability is external. It's an agreement to be held to account by another for your operations or results. If you are calling meetings to determine who was accountable, you're managing via the rear view mirror, and looking for people who are trying their best to hide. Not the sign of a healthy culture.
Responsibility is internal. It's a feeling of ownership. True responsibility stands out because people are leading, learning, correcting, and improving. The sign of a healthy, high-performing culture.
