"We took over 200 employees in one division through Partnerwerks' program over the course of a year. We have been very, very happy with the content of Partnerwerks program and model as well as with their service.
This process has made an incredible difference in terms of how these folks work together in ways that are very, very different from how they started out. Qualitative differences have to do with vastly improved
meetings, in terms of

• how much work is done,
• how much people participate,
• how long meetings take, and
• the extent to which people are able to make decisions quickly, carefully, thoughtfully and productively.

We certainly have experienced a significantly increased rate of participation and involvement in the division. Folks feel more valued, i.e., that what they have to say might actually be of interest to other folks.... Morale has improved in a lot of ways and the expectations of folks in the organization have continued to increase. They feel not only more empowered but more entitled. This has them being consumers of management and leadership attention units, so they are much more articulate about what isn’t working."

"Your training on how shared responsibility works in the mind of every human being and what to do about it to build powerful teams is the best I've ever seen. I thought I knew a lot about leading agile project teams before attending. Now I know so much more.

This workshop, and especially the principles of the Responsibility Process™, have made a huge difference in my ability to orient and lead teams that deliver results, in my agile software development consulting practice, and in my life.

Thank you Christopher for investing your life in understanding and teaching this information."

"First, I'm much better at owning the results I create in teams-both good and bad. When I take that kind of responsibility, then I correct and improve faster, as do others around me... I catch myself blaming or making excuses and instead ask myself what I need to do to own it and effectively move on. It has changed how I manage because I hear the difference  and am able to reward the people who are truly taking responsibility . I spend less time worrying about people who are good at making excuses. I just stop investing in folks who aren't taking responsibility. And, I invest in people who do. Your model of personal responsibility has had a tremendous work impact because I seared it into my brain and recognize the difference in myself and others. I even use the information with my kids.

Second, I no longer view a team in terms of one leader and a bunch of followers. That's a hierarchical view. In fact, you teach leadership through membership and membership through leadership. I remember when someone in class actually said "We've been here for two-and-a-half days learning about team membership, when are you going to talk about team leadership?" That's when I realized powerful teams are composed of many leaders. Each and every individual is called upon to lead at different times and for different reasons. And, as aAs manager, if I reserve all leadership opportunities for myself, then I will end up with only followers - grudging followers - and we won't be a powerful team. This has made my teams in the last five years much stronger.

Third, I'm much more in touch with people in their job than I ever was before. I put little thought into  what someone got personally from coming to work. It didn't much matter to me. But it has stuck with me ever sense. I learned how to sit down and ask people what they wanted to get out of the project - with everybody, not just the team lead!  I know what makes them excited to get up in the morning and come to work. My relationships have been much better since that. Managing relationships effectively and productively is critical to the  workplace. You may not be able to quantify it, but you know it's expensive to productivity when relationships are broken. You don't get those types of things in management classes.

In five years these powerful teams have delivered almost every project run on-time and on-budget and employee retention has been excellent."

..."I attended with my department. We left immediately more effective and efficient. Our most obvious and lasting change is how we keep each other informed, address emerging issues and make decisions. Now, years after we attended, and even though team members have turned over, our meetings and communications are highly respectful, more open, and better focused. We make better and faster decisions and people operate with greater clarity and a sense of alignment. And, the benefits continue. One of my team leads who didn't even attend with us still goes to your web site today to pull tips off of it to help the process of developing teams and pulling team members together."

When I took the class I was struggling to find happiness leading a team of 5 people in a highly collaborative culture that focused on servant leadership. Two years after taking the class I was having fun leading a team of over 60 people. Today I enjoy seeing the level of teamwork, trust and collaboration has improved within the teams because many others have taken the class.

When I took your class I had the intention to improve my leadership skills, and the frameworks you presented gave me the structure to execute on that. Thank you."

"Thank you for the terrific session. I am not easily impressed with training -- probably my background in development and delivery make me a tough critic. Your session is very, very good in content, design, and delivery. The material is a just right blend of core concepts and practical processes to help individuals prime themselves for success in today's unique work environments. Very well done.

I was particularly impressed with the amount and type of practices included. As a former training designer I know how difficult and important it is to include effective practice opportunities for students, particularly in the soft skills areas that promote behavior and mind set change. Your practices were great. So thanks again, good job, and I will be recommending you and this workshop to my colleagues both inside my organization and out."

I just have to tell you that I tried to explain the Responsibility Process™ to my 23 year old daughter and her friend and it worked just great! They are studying at a program for HR-people at the university and my daughter's friend was so inspired that she considers to change her topic for a major paper. Now I have translated the words of the process into Swedish plus the notes that I took during the seminar and I will use this as my own background material for a demonstration later on with my group at work.

I had one afternoon free on Thursday after the seminar, sitting at Stanstead airport waiting. So I went through the notes and tried to translate what I found to be the most relevant parts with my group in mind. I'm thinking of using one theme at each weekly meeting as an extra to the today's agenda. I will introduce the Meeting Management rotation. Great stuff. I love it!...

What really, really stayed with me after the seminar is the part on expansion and win-win thinking. I have had the opportunity to demonstrate this different perspective in some strategic discussions with my boss and the top politicians. Extremely effective and ground-winning. They hardly even notice what's going on, but suddenly their thinking is much more positive and there are new and interesting ways of getting ahead.
THANK YOU!!!"