“Michelle” at my doctor’s office twice faxed a lab report to me yesterday and it didn’t come through. After assuring myself my fax was working, I again called this morning and spoke to “Shelly” who apologized and promised to look into it, fax it herself and follow up with me to make sure it arrived. It did.
When Shelly called back she said Michelle did not know she needed to dial a “1″ at the beginning of a long distance number. I’m guessing that’s the cell phone culture at work.
What do you think?
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Your’e probably right. But can you please explain what faxing is? Seriously, do you really still use those machines? And is having to dial the “1″ not just an exempt of an arcane system that came about by bad interoperable networks? I think it is a good thing of modern technology that people do not even consider boundaries and distance when communicating.
Gerard, I’m not sure how seriously I should take your comment, though I appreciate that you made it. So instead I’ll tell you this story.
The fax machine came into popularity fairly early in my career. About then, a rather senior professional told me he appreciated the good old days when you could send a letter about a problem to someone else and have it “off your desk” for a week or so. Now, he said, you fax the letter off and the problem is back on your desk the same day.