Archive for the "Responsibility" category

Learn From JetBlue and Steven Slater: Taking Responsibility Will Prevent Feelings of Obligation

I’m going to make an exception to one of my practices: I normally refrain from publicly using the Leadership Gift to analyze current affairs. It would be so easy for me: every day some prominent journalist or blogger bellows, “When will [insert reviled public figure] stand up and take responsibility for this mess?!” and I [...]

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Applying TeamWisdom: Taking Personal Responsibility Helps the Whole Team

Are you unhappy or frustrated at work?
Have you thought this about your team:

“I can’t be responsible for the quality of my team’s efforts.”
“Getting on a good team is mostly a matter of luck.”
“If I’m part of a poorly functioning team, and I’m not in charge, there is little I can do but bear it.”

These kinds [...]

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September-October 2010 Conference Sessions

I’ve recently added these conference dates to my calendar. Of course I’ll be speaking about some aspect of the Leadership Gift at each one. I’d love to see you there.
Agile Day 2010
When: September 15, 2010
Where: NYC, NY, USA
Organized by the NYC APLN, Agile Day 2010 will be an intimate conference of just 100 people in [...]

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Management Training That Works — The Responsibility Process™ Makes it Easy

When things go well, responsibility is seldom an issue. But when that graceful state of flow turns to upset because your attention gets disrupted by a problem you didn’t anticipate or don’t want to deal with, your words reveal where your head is:

I didn’t know that was my job!
It’s not my fault; she did it!
That’s [...]

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Leadership: Simply Solve the Real Problem

Apparently, the world is addicted to solving the wrong problem. And when we aren’t solving the wrong problem, we are seriously overspending on overly-complex, under-performing solutions. At least according to Rory Sutherland in this compelling TED video (below, keep reading).
I’m familiar with both of these issues. Let me set up the video for you, then [...]

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