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Category Archives: communication skillsIn my recent post, we looked at what to do when we’re left in the uncomfortable position of “holding the bag” and I suggested a straightforward 7-step process for calling others on broken agreements. It’s a great process. And it’s … Continue reading “Constructive” criticism is still criticism. Instead of criticizing, “feed back” your responses with compassion. A huge block to giving others feedback effectively is our addiction to criticizing (i.e., providing criticism). When we criticize, our tonality (if not our words) assigns … Continue reading
Posted in Collaboration, communication skills, Musings, Teamwork, work training
Tagged criticism, how to give feedback
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Most leaders have the motivation process exactly backward! For who knows how long, when you (a leader) wanted me (a follower) to commit to high performance, you and I both expected YOU to tell ME what’s in it for me … Continue reading
Posted in Collaboration, communication skills, Leadership, Management Training, Personal Development, Teamwork, work training
Tagged motivation, wiifm
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Ronica Roth (public profile), Agile Coach and CST who leads coaching strategy at Rally Software, answers the question, “What comes after scrum training?” Click the video below to see what Ronica says. *Video: ronica roth, team, leadership, development, training, scrum … Continue reading Do you know exactly what you want? Do your partners know exactly what you want? Do you know exactly what they want? Over the years, I have been fascinated and focused on the power of outcome thinking. For instance: Why … Continue reading
Posted in communication skills, Leadership, Management Training, Personal Development, Teamwork, work training
Tagged outcome thinking
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Last week Dan Mezick (agile coach, CEO of New Technology Solutions Inc., and AgileBoston volunteer extraordinaire) and I sat down “together” (on the phone) to talk about people and interactions at work. Dan wanted to pick my brain about the Creating Results-Based Teams … Continue reading How often does one of your colleagues let you down? Such situations happen way too often, but you can turn them around. The key is your response (not the other person’s actions). I recently enjoyed the opportunity to decide how … Continue reading
Posted in Accountability, Collaboration, communication skills
Tagged holding co-worker accountable
5 Comments
I don’t know why people seldom end relationships well. Maybe it’s because we all want so much to win — and endings threaten us with losing. Maybe we’re annoyed that we don’t know how to derive any more mutual benefit … Continue reading
Posted in communication skills, Personal Development, Teamwork
Tagged ending relationships
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Wow! A second group of IT leaders from a major retailer in the San Francisco Bay area AGAIN valued the Creating Results-Based Teams workshop they attended. Here’s their internal survey results. Here’s the results from the first group. Share the knowledge … Continue reading In the first part of this series, 3 Keys to Extraordinary Collaboration – Part 1, we examined three keys to collaboration: Exchange + Expansion + Integrity. Remember, we can’t successfully collaborate until we’re “in exchange.” To be in exchange, each … Continue reading
Posted in Accountability, Collaboration, communication skills
Tagged exchange, expansion, integrity, partnering
6 Comments
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